Trust & Policies

Refund Policy

Last updated October 13, 2026

Cancellation and refund requests for Vahnim remote consultation services.

Before the consultation

Contact support@vahnim.com with your order number to request cancellation before the consultation begins. A cancelled consultation that has not begun is eligible for a full refund.

Service concerns

If a session cannot be arranged, or you believe the delivered service differs from its stated scope, contact support@vahnim.com. Requests after the consultation has begun are reviewed based on the work delivered and applicable consumer rights. Troubleshooting does not guarantee a diagnosis or resolution.

How refunds are issued

Approved refunds are returned to the original payment method. Once processed, they typically take 3–10 business days to appear, depending on the bank or card issuer.

Scope

No physical shipping or restocking charge applies to the remote consultation. Previously agreed order-specific rights remain applicable. Future physical offerings will state their cancellation and refund conditions before sale.

Questions about any of this? Contact us or open a support ticket.